Call or email – I'm here to help!

Use the form on the right to send a message. I try to limit 'email check-in' (it seems to magically devour time), but I'll get back to you ASAP.

For the fastest service, feel free to call me 8AM - 8PM CST (I'm in Chicago). This toll-free number goes straight to my cell:  (888) 316-3260

Or you can send a TEXT:   773-550-1050

I look forward to hearing from you!  If I miss your call, please leave a message – I'll get back to you as soon as possible.


Downers Grove, IL 60516
United States

773-550-1050

Easy to change frames for photos & art prints. Mat + frame like a pro in seconds. CHANGE prints any time & STORE them in back. Easy gallery walls, too! Bet it takes longer to pick your prints...

PRIVACY

 

Your Privacy

At www.changeofart.com, we take the security of your personal information very seriously. We don't sell, share, trade or rent any of your personal information with any third party marketers – no exceptions. We use various security measures to protect the security and confidentiality of your personal information. When you shop with www.changeofart.com, we need to collect a certain amount of information about you to facilitate your shopping experience. To inform you how we use that information and how we keep it secure, we've answered the most frequently asked questions below. 


If you have other questions or concerns, please e-mail me at maryann@changeofart.com or by mail, or telephone. For up-to-date contact information, please refer to the “Contact Us” tab on the left side of www.changeofart.com. 


What information do we collect? 
When you order from our website, we need to know information such as your name, e-mail address, shipping address and phone number, billing address and phone number, and credit card number so we can process and fill your order, track your shipment, and contact you if we have any questions. 

When you visit our website, our web hosting company tracks such data as page hits, unique visitors, links that bring people to our site, pages you visit on our site, which browser you used to view our site and any search terms you may have entered on our site. This information is anonymous – meaning we cannot identify you personally – unless you identify yourself, for example, by making a purchase or by creating an account. 

Now and then, we may conduct surveys, run contests or other promotions. If you choose to participate in one of our surveys or contests, we may ask for personal information such as your shopping habits, e-mail address and other information so we can run the promotion and notify winners. 

When you send us a request, such as to our customer service department, or inquire about career opportunities, we may ask you to identify yourself by name or e-mail address in order to send you a response, if appropriate. 

 

How do we use the information? 
When you place an order on our website, we use your information to process and fill your order. We may send you an e-mail to confirm or to update you on your order. We may also need to contact you by regular mail, e-mail or phone if we have any questions about your order. 

When you order, create an account, complete a survey or participate in a contest or promotion on our website, we'll use the information to send e-mail or regular mail to you about our products, services or other contests and promotions you might be interested in, unless you indicate that you do not wish to receive such mail. 

We may also use the information to personalize your shopping experience by using your product interests, shopping patterns and historical purchase information to recommend other products, services or promotions that we believe might interest you, including those of other companies. We may also notify you of changes to the website. 

We maintain the information that you provide us, along with a record of your purchases, in a database. To best serve you, we may combine this information with data that is publicly available and data that we collect in our own stores, at our marketing events, or receive from other business partners and/or reputable sources whose policies meet the Direct Marketing Association's privacy standards. Also, we may, from time to time, review your information and information of other customers to help us analyze trends, purchasing patterns and preferences, and demographics. 
 


We won't sell, share, trade or rent any of your personal information with third party marketers. 

Never. We won’t do it. We share your information only with our trusted third party service providers who manage our website infrastructure. These third parties provide specific services to assure our web site is reliable and secure, and to provide web traffic analytics, manage our shopping cart and process credit card transactions. These third parties are not authorized to discuss, disclose or make any use of your personal information except as necessary to provide such services. 

WE DO NOT SHARE YOUR PERSONAL INFORMATION WITH ANY OTHER THIRD PARTIES. If we think there is a third-party product or service you might be interested in, we will inform you ourselves. 

If you select an alternative payment process (such as Paypal), you provide the personal and financial information needed to process your application or purchase directly to each provider. The companies that administer these programs are independent of Change of Art and have their own privacy and security policies. We encourage you to learn more about their policies. 

We or our third party service providers may disclose specific individual information only if we or they reasonably believe that it's necessary to comply with applicable laws or regulations or to protect the interests of Change of Art, our business partners, affiliates or guests, or the interests of our third party service providers. 
 


How can you Unsubscribe or change your information? 
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Change of Art or would like to update or change your personal information or preferences, please follow the instructions below. 

Registration Information, Preferences, and E-mail: To modify or delete the information you have provided during registration, please login and update your profile. To unsubscribe from an e-mail, please follow the instructions in any e-mail you receive. You can also send us an “unsubscribe” request by e-mail to info@changeofart.com. Please be sure to include your first and last name and account e-mail address in your request. 

Please note that your request to be removed from our e-mail list might take up to ten (10) business days to become effective. Even if you're removed from our list, if you order online, we will still send you an e-mail to confirm your order and may need to contact you by phone, e-mail or regular mail if we have questions about your order. 
 


How do we protect the privacy of children? 
We do not sell or ship any items ordered through this website directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us. 
 


Do we use cookies and pixel tags? 
Change of Art does not use cookies or pixel tags. 
 


Consent 
By using our website, you are agreeing to let us collect and use your information as we describe in this Privacy Policy and Security Policy. If we change our policies, we will post any changes on the website, so that you are always informed about what information we collect, how we use it and under what circumstances we disclose it.